Question 1

What social media services does SweetFollow offer?

Accepted Answer

SweetFollow offers Instagram followers, likes, views, comments and reposts, plus TikTok followers, likes and views and Threads services. Choose a package from the relevant product page to compare options.

Question 2

Do I need to share my password?

Accepted Answer

No. SweetFollow never needs your Instagram, TikTok or Threads password. We only request the public username or post link required to identify the destination.

Question 3

How long does delivery take?

Accepted Answer

Delivery depends on the service, package size and current order volume. The product page explains the expected delivery approach. We recommend allowing the stated window before contacting support.

Question 4

Are the services safe for my account?

Accepted Answer

Account safety starts with never sharing login credentials. Use a public destination, avoid changing details during delivery, and review our Trust & Safety guidance before ordering.

Question 5

Can I order Instagram comments or reposts?

Accepted Answer

Yes. Instagram Comments and Instagram Reposts are available as dedicated services with package options designed for visible post engagement.

Question 6

What information do I enter at checkout?

Accepted Answer

You provide an email address and either a username or public post link, depending on the service. Double-check spelling and make sure the destination is accessible.

Question 7

Is checkout secure?

Accepted Answer

Payments are handled through Stripe, a third-party payment provider. SweetFollow does not store your full card details. Only use the secure checkout page and keep your order confirmation.

Question 8

Can I request a refund?

Accepted Answer

Refund eligibility depends on the order status and circumstances. Review the Refund Policy and contact support with your order details as soon as possible.

Question 9

What if I entered the wrong username or link?

Accepted Answer

Contact support promptly with your order number. Once fulfillment begins, changing a destination may not be possible.

Question 10

How do I contact support?

Accepted Answer

Visit the Contact page and include your order number, email address and a clear description of the issue. This helps the team investigate efficiently.

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