Support

Refund policy

Please review this policy before placing an order.

Digital products and services

SweetFollow provides digital products and services delivered online. Because of their digital nature, purchases are non-refundable once an order has been placed and processing or delivery has begun.

Delivered services cannot be refunded

Once a service has been delivered, it cannot be refunded. Delivery may begin shortly after checkout, so please confirm your selected service, profile, and quantity are correct before ordering.

Questions or delivery issues

If you believe there is a problem with an order, contact support with your order details so we can review the delivery and help resolve eligible issues. This policy does not limit rights that cannot legally be waived.

Have a question about an order?

Our support team is happy to review any eligible delivery issue and help you find the best solution.

Contact support